First connect to the camera’s Wi-Fi via your phone’s settings, then open the app. Never try to enter the activation code while your phone is still on your home internet.
For many users, this small pop-up window becomes a major roadblock. What is this code? Where do you find it? What happens if you lose it?
The is a unique alphanumeric string (usually 6 to 12 digits/letters) that pairs your physical camera unit with your smartphone app via Wi-Fi. Unlike a Bluetooth PIN, this code is hardcoded into the camera’s firmware or printed on a sticker attached to the device.