When RDC fails with cryptic errors like "Remote Desktop can't find the computer," "Internal error has occurred," or blank black screens, the most common piece of advice you will find is to .
dism /online /add-capability /capabilityname:App.Support.RemoteDesktop~~~~0.0.1.0 Method 3 is powerful. If you remove the package, you must have an internet connection to reinstall it via the Microsoft Store or Winget. 6. Method 4: Reinstall the Older "Legacy" RDC (mstsc.exe) Some users prefer the classic 2010-era interface ( mstsc.exe ) over the modern UWP app. If your classic client is corrupt, you can "reinstall" it by simply replacing the executable from a working Windows installation. reinstall remote desktop connection
Last updated: October 2025. Compatible with Windows 10 22H2 and Windows 11 23H2/24H2. When RDC fails with cryptic errors like "Remote
A: Yes for the modern app (using the Reset method). For the classic mstsc.exe , saved connections are stored in .rdp files on your desktop or Documents folder. Back those up before you reinstall. Last updated: October 2025
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